Contact information

Hello Biscuit Beauty - Contact Policy

Purpose:

This policy outlines how Hello Biscuit Beauty communicates with its customers and how customers can contact us.

Communication Channels:

• Email:
  • Our primary method of communication is via email.
  • Customers can contact us at info@hellobiscuitbeauty.com for inquiries, order issues, or general support.
  • We aim to respond to emails within [Specify timeframe, e.g., 1-2 business days].
• Website Contact Form (If Applicable):
  • If our website includes a contact form, customers can use it to submit inquiries.
• Social Media (Optional):
  • While we may have social media presence, customer support inquiries are best directed to our email address.
  • Social media may be used for general announcements and marketing.

Customer Expectations:

• We are committed to providing timely and professional responses to customer inquiries.
• Please provide clear and detailed information in your communication to help us address your inquiry efficiently.
• We reserve the right to prioritize inquiries based on urgency and complexity.

Our Expectations:

• Customers will communicate in a respectful manner.
• We will not tolerate abusive or harassing language.

Information We May Request:

• To assist you effectively, we may request order numbers, account information, or other relevant details.

Privacy:

• All communication is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Policy Updates:

• This policy may be updated periodically. Any changes will be posted on our website.

Contact Information:

• Email: info@hellobiscuitbeauty.com